Our Promise To You

John Grasso - Owner, Halfway Cafe

We want you to know how much we care about the service and the quality of food you receive at the Halfway. Please read the letter below from John Grasso, Owner of the Halfway Cafe and send us your feedback.

We truly appreciate your business!

To Our Loyal Guests:

We are marking the twentieth anniversary of the purchase of our original location, the Halfway Cafe in Dedham. I would like to acknowledge this occasion by personally thanking you, our guest, for your loyalty and continued patronage over the years.

We try hard to provide quality, value and exceptional service each and every time you visit one of our Halfway Cafe locations.  We believe our commitment to service along with our goal to have each guest feel welcome is what sets us apart from the other restaurants competing for your dining dollar.

I want to assure you that our goal is to provide a positive experience every time you walk through our doors and spend your hard earned dollars. We truly want to hear about your experience, whether positive or negative. If we fail to meet your expectations, we want to know so we can correct it and have you depart happily. Your satisfaction is our number one priority. Without you, our guest, we do not exist. If you have any suggestions, comments or complaints, please speak directly with our manager on duty or contact me directly at comments@thehalfwaycafe.com. I want to listen to what you have to say.

Our sincerest thanks for your continued support over the past twenty years.  We look forward to providing you with many enjoyable dining experiences in the future.

You have my commitment that we will never stop trying to do the best job possible for you, our guest.

Sincerely,

John Grasso

John Grasso